This Privacy Policy explains how Slick Tools (Unit 4, Essex Works, Holborn Hill, Birmingham B6 7QT) collects, uses, stores, and protects personal data when you use slicktools.co.uk and our wholesale B2B platform.
1. Who We Are
Slick Tools is a UK wholesale supplier of beauty and hair essentials. For data protection purposes, Slick Tools is the data controller responsible for your personal information.
2. Information We Collect
We may collect and process the following categories of data:
- Account data: name, email, phone, password (encrypted), company name, company registration details, VAT number (if provided)
- Order data: order history, SKUs, quantities, delivery addresses, invoice references
- Communication data: emails, contact form messages, and support correspondence
- Technical data: IP address, browser type, device information, and session logs for security
- Marketing preferences: newsletter subscription status where applicable
3. How We Use Your Information
We use personal data to:
- Register and manage wholesale trade accounts
- Verify eligibility for trade pricing and approve accounts
- Process, fulfil, and administer orders
- Communicate order updates, stock issues, and account notifications
- Provide customer support and respond to enquiries
- Improve website performance, security, and user experience
- Comply with legal, tax, and regulatory obligations
We do not sell your personal data to third parties.
4. Legal Basis (UK GDPR)
| Purpose | Legal basis |
|---|---|
| Account registration & order fulfilment | Contract performance |
| Fraud prevention & platform security | Legitimate interests |
| Tax, accounting & legal compliance | Legal obligation |
| Marketing communications (where opted in) | Consent |
5. Data Sharing
We may share data with trusted processors only where necessary:
- Delivery and logistics partners (name, address, order details)
- IT hosting and infrastructure providers
- Professional advisers (accountants, legal) where required
All processors are required to protect data in line with UK GDPR.
6. Data Retention
We retain data for as long as your account is active and for up to 6 years thereafter where required for accounting, tax, or dispute resolution. You may request erasure where we have no overriding legal obligation to retain records.
7. Your Rights
Under UK GDPR you have the right to:
- Access a copy of your personal data
- Rectify inaccurate information
- Request erasure (subject to legal exceptions)
- Restrict or object to certain processing
- Data portability where applicable
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise your rights, email info@slicktools.co.uk. We respond within one month.
8. Security
We implement appropriate technical and organisational measures including encrypted connections (HTTPS), access controls, and secure password storage to protect your data.
9. Cookies
See our Cookie Policy for details on cookies and similar technologies.
10. Contact
Slick Tools
Unit 4, Essex Works, Holborn Hill, Birmingham B6 7QT
Email: info@slicktools.co.uk